 |
 |
 |
PARTNERS
We offer the best of breed solutions
and provide complete service and support. Click the links
below for detailed information...
 |
Unity is a authorized reseller for Avaya in Canada and the USA, and carries a Platinum certification. Avaya employs industry-leading expertise to develop road maps, define network optimization strategies, leverage investments, and create migration plans. We provide an unparalleled breadth of multi-vendor, multi-technology convergence expertise, paired with a legacy of technology and service excellence, to fashion solutions and strategies that support your specific business imperatives...
MORE
INFO
|
 |
Unity Telecom is a recognized Cisco reseller in Canada and the USA. With a Premier certification, and specialization in their telephony solutions, Unity is able to deliver CIsco's Unified Communications solutions. Deliver the best user experience, increase operational excellence, and innovate with a comprehensive set of Cisco network solutions that address the present and future needs of your business, whether it is large or small...
MORE
INFO
|
 |
Unity is certified on all of Panasonic's business communications portfolio. Working with Panasonic Canada, we have delivered communications platforms for companies with offices across Canada. Panasonic’s Hybrid IP Telephone system is a powerful communications tool designed to support businesses in today’s Converged Networking age. Reflecting on Panasonic’s 20 years as a leader in the field, the Hybrid IP Telephone systems merges telephone functions and reliability with IP technology. The result is a high-performance business communication system that provides advanced telephone messaging solutions, efficient and flexible communications, Wireless Mobility, IP Networking capability, Voice-Over IP, and seamless integration with your PC through plug-n-play USB Connection...
MORE
INFO
|
 |
CallXpress Unified Messaging provides access
to all messages—voice, fax and email—in
one inbox, and makes them accessible from
the telephone, cell phone, computer or the
Internet. Using unified messaging, voice,
fax, and email messages can be effectively
managed in less than half the time it takes
with traditional manual methods. CallXpress
is the leading independent unified messaging
solution with 19.8% market share and over
200,000 users integrated with Lotus Notes
and Microsoft Exchange...
MORE
INFO
|
 |
Open Text Business Information Delivery solutions define the way information moves, helping companies enable integration of legacy systems to optimize and scale information flow and automate time-consuming processes while reducing costs...
MORE
INFO
|
 |
Motorola, Inc. has been at the forefront of communication inventions and innovations for nearly 80 years. Motorola develops a portfolio of technologies, solutions and services — including wireless handsets, wireless accessories, digital entertainment devices, wireless access systems, voice and data communications systems, and enterprise mobility solutions — that make mobile experiences possible. With the rapid convergence of fixed and mobile broadband Internet and the growing demand for next-generation mobile communication solutions, our mission is to lead the next wave of innovative products that meet the expanding needs of our customers around the world. Enterprise Mobility Solutions Government and public safety first responders and commercial and industrial enterprises alike all demand access to real-time information everywhere. The Enterprise Mobility Solutions business designs, manufactures, installs, and services analog and digital two-way radios, voice and data communication products and systems for private networks, Electronic Digital Assistants (EDAs), bar code scanners, RFID readers, wireless LAN infrastructure as well as end to end enterprise mobility solutions...
MORE
INFO
|
 |
Nortel
is a recognized leader in delivering communications
capabilities that enhance the human experience,
ignite and power global commerce, and secure
and protect the world's most critical information...
MORE
INFO
|
 |
Wiring & Cabinet Systems
Unity has a comprehensive product line-up, of data racks, cabinets, connectivity management products, and UPS systems from Netversity Solutions. All are factory pre assembled networks and delivered in a true plug and play solution. Unity provides these solutions as part of our integrated solution for customers who are looking for a full turn key offer for their voice and data needs.
Unity can stage Network appliances and pre install power and communications prior to the enclosures or cable management racks being delivered to your premises . This service will consolidate multiple deliveries to enhance the installation time on site. We will pre load our servers etc, and value add products like the UPS protection and high speed data connection including pre patched solutions and KVM solutions. Unity can also provide physical resources for the implementation of the network cabling. The physical resources group have been trained in cable installation as a trade and not brand specific this allow our clients to have access to the field services team and experience their industry knowledge.
MORE INFO
|
 |
Mobility - Wireless Computing, Wireless Communication
Through Unity's partnership with UNIFIED MOBILITY, we help businesses to harness the strategic power of mobility. Partnering with clients to understand their end to end enterprise environment working with them to deliver best in class mobility solutions for their entire enterprise environment. Our goal is to deliver best in class cost, services levels, flexibility, and security for their wireless solutions.
Today's workforce is more mobile, and geographically dispersed making communications with customers, suppliers and colleagues more challenging. Maintaining customer service levels is critical for organizations in these increasingly mobile times. Unified Mobility's clients require sophisticated tools, processes and procedures to maintain their productivity. Many organizations look at various mobile solutions in isolation rather than part of their eco system, looking at a single department, or based on a type of worker - inside mobile workers, service personal, sales teams, or even based on the application, mobile computing, mobile communications, wireless etc. As such the solutions are often limiting in their ability to deliver maximized value to the organization.
MORE INFO
|
 |
Unity Telecom is an Elite Partner for Interactive Intelligence product lines
Customer Interaction Center (CIC) gives your contact center a single IP communications platform, offered on-premise or as a hosted service, that's both innovative and agile. Interactive Intelligence's contact center solution is innovative in its all-in-one, open standards architecture for multi-channel interactions as well as SIP and VoIP. Agile in its unified application suite for every aspect of the customer experience. And complete… in that you get everything required in a contact center solution to improve performance throughout your operation. Envision it allowing your contact center to do all this.
- Manage and blend inbound/outbound multi-channel interactions
- Automate multimedia routing and queuing processes
- Create revenue-producing outbound campaigns
- Improve training, agent performance, remote agents included
- Elevate service levels and customer satisfaction
- Use metrics to increase the accuracy of forecasts and schedules
- Simplify administration in a single, central environment
- Unify communications on the desktop
- Connect multi-site operations with a single platform
MORE INFO
|
|
|
|
|
ADDITIONAL Unity Telecom Partners
|
|
|
|
