Unity Telecom

SOLUTIONS

>	IP Telephony

>	Contact Center

>	Unified Communications

>	Conferencing

>	Fax Server

>	Wiring & Cabinet Systems

CASE STUDIES and MARKET REPORTS
Unity provides many unique customer solutions. To find a scenario similar to your own company click on the one of the links below.

Customer Brief
Southwest Horizon School Division Implements Unified Communications across their entire school division... COMPLETE REPORT (PDF)

YANKEE GROUP REPORT
Intelligent Communications Powers the Next Wave of Productivity Growth... COMPLETE REPORT (PDF)

Unified Communications
ARE YOU READY?... White Paper from Lippis Consulting

Avaya S8500 Media Server Case Study
View a real life solution... COMPLETE CASE STUDY (PDF)

Communications Enabled Business Process
A holistic combination of software, consulting, and support services that integrate Avaya Intelligent Communications into business processes CEBP ... COMPLETE CASE STUDY (PDF)

Communications Manager

> PricewaterhouseCoopers (264 MB)
> Answering the Call: MCCI Grows with Avaya Contact Centre Solutions (84 KB)
> CanWest Global Communications Corp. (92 KB)
> Customers First: Avaya Powers Minacs' Media-Rich Sales Service Centre (84 KB)

S8300 Media Server

S8500 Media Server

> T.Y. Lin International (84 KB)
> ValueOptions (84 KB)